PRIVACY POLICY

This Privacy Policy outlines how Arcus Websites Pty Ltd (“Arcus”, “we”, “us”) manages personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

‘Personal information’ means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

UPDATED 24/04/2026

Why We Collect Personal Information

We collect personal information to operate our business, provide and improve our services, communicate with clients and prospects, and meet our legal obligations.

Who We Collect Personal Information About

We may collect and hold personal information about clients, prospective clients, business partners, suppliers and their employees, contractors, and job applicants.

What Personal Information We Collect

The types of personal information we collect may include names, addresses, contact details, occupation information, IP addresses, cookie identifiers, and other information relevant to providing our services.

If you do not provide requested information, we may not be able to deliver certain services.

How We Collect Personal Information

Information You Provide

We collect information directly from you through contact forms, emails, phone calls, meetings, and other interactions.

Information from Third Parties

We may receive personal information from third parties, including business partners, service providers, and publicly available sources such as websites and social media.

Website Data

We collect limited personal information via our website https://arcuswebsites.com.au/, including through forms and email enquiries. We may use third-party analytics tools that collect anonymised data using cookies to help us understand website usage.

How We Use and Disclose Personal Information

We use and disclose personal information for purposes including:

  • providing and managing our services
  • communicating with clients and stakeholders
  • improving our services and user experience
  • marketing (where permitted or with consent)
  • publishing testimonials (with consent)

We do not sell personal information.

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, or operational purposes. Information submitted through our website may be retained for client service, communication, and marketing purposes.

Where users have accounts, they may access, update, or delete their personal information (subject to legal obligations).

Disclosure of Personal Information

We may disclose personal information to:

  • our employees, contractors, and related entities
  • service providers who assist in delivering our services
  • any person authorised by you

All third parties are required to handle personal information in accordance with applicable privacy laws.

Overseas Disclosure

We will not disclose personal information overseas unless:

  • you have provided consent; or
  • the disclosure complies with the Privacy Act and APPs.

Your Rights

You may request access to or correction of your personal information. You may also request deletion of your data, subject to any legal obligations we must comply with.

You can opt out of marketing communications at any time using the unsubscribe link or by contacting us.

Sensitive Information

We only collect sensitive information where reasonably necessary and with your consent, or as otherwise permitted by law. Sensitive information is handled with a higher level of security and care.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes physical, administrative, and technical safeguards.

Embedded Content and Third-Party Sites

Our website may include embedded content (e.g. videos or social media). These third-party platforms may collect data, use cookies, and track interactions in accordance with their own privacy policies.

Policy Updates

This Policy may be updated from time to time. The latest version will be available at https://arcuswebsites.com.au/.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Arcus Websites Pty Ltd on 0421 153 811.